Shipping policy
Shipping Policy
Processing time
Each order is carefully reviewed and prepared before dispatch. Orders are typically processed within 2–3 business days. Orders placed on weekends or Canadian public holidays are processed the next business day.
Delivery Within Canada
All orders ship with a tracked service. A tracking number will be sent to your email once your order is on its way. Delivery estimates begin from the date of shipment, not the date of purchase.
Tracking your order
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and a link to monitor your delivery. Please allow 2–5 business days after shipment for tracking activity to appear.
Important notes
Delivery times are estimates and may vary during peak seasons, Canadian holidays, or due to carrier delays. We ship all orders promptly — once a parcel has been handed to the carrier, delivery timelines are managed by the shipping provider.
In rare cases, Canadian customs may hold a parcel briefly for inspection. This is uncommon for individual orders, and any administrative process is handled by the carrier on your behalf.
Questions
If your order has not arrived within the estimated delivery window, please reach out to us through our Contact page. We are happy to assist you with tracking and any concerns.